Official customer care
Support hubSomething stuck, charged wrong, or missing? Choose what happened and we'll make it right — no account or receipt hunt.
When a product doesn't drop, our machines let you know you've been refunded — every single time.
PICK ONE OF THE THREE BELOW
TO START.
Our promise
Every machine we run, we stock, clean, and count ourselves — so when one comes up short on you, we don’t hide behind a policy page. We make it right and thank you for telling us.
Nobody should have to fight a machine for money they spent honestly. Give us your code and a day, and let us be the machine you’d send a friend to.
— The PICK N’ PUFF Team